A computer that slows down, crashes, or will not start. It is rarely a disaster, but it always happens at the wrong time. Before panicking or buying new hardware, a few simple checks often narrow down the issue.
What you can check yourself
A full restart fixes more problems than people expect. If the machine is slow, startup programs are often involved. A nearly full drive can also slow a system down heavily.
When it goes beyond that
Repeated blue screens, a machine that will not start, unusual noise, overheating: these signs point to a hardware or system issue. Forcing it usually makes things worse.
Common Windows failures include corrupted drivers, blocked updates, badly configured antivirus software consuming everything at startup, and a registry cluttered by repeated uninstallations. A PC that takes 15 minutes to boot is not necessarily ready for replacement.
On Mac, the common issues are different: conflicts after a macOS update, apps that stop responding, slowdowns caused by poorly configured iCloud storage, or fans spinning hard for no clear reason. A slow Mac is not a dead Mac.
Real case
Windows 10 PC in Pont-Saint-Esprit: 20 minutes to boot. Cause: a corrupted driver and antivirus scanning everything at startup. Fixed remotely in one session. Mac on macOS Ventura: browser crashed every time it opened. Cause: extension conflict and incomplete update. Solved in 45 minutes on site.
We work on-site or remotely, depending on what is fastest.
